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Privacy Policy

Privacy Policy

At Underdog Fantasy, we respect your right to control and protect your personal information.

1. What Personal Information May Be Collected

When you create an account with us, we collect some basic registration information, including:

  • Username
  • Password (hashed for security)
  • Email address
  • Birthdate

This information is stored securely on our servers.

Additionally, when you use the platform, we may collect device and browser information, such as your operating system type, screen resolution, language preferences, or other technical data. This helps us to ensure that all users have a seamless experience across various devices and browsers.

2. Account Registration Information

When registering for an account with Underdog Fantasy, you will be asked to provide certain mandatory information:

  • Username
  • Password (hashed for security)
  • Email address

You may also choose to provide additional details about yourself during the registration process or at any time thereafter through your User Preferences page.

3. Device and Browser Information

When using our platform, we collect some basic technical data related to your device and browser, such as:

  • Operating system type
  • Screen resolution
  • Language preferences

This information helps us optimize the performance of the platform across different devices and browsers.

4. Usage Analytics and Behavioural Data

Our analytics tools track how users interact with our site in order to improve user experience and provide more accurate content recommendations for you, such as:

  • What features or functionalities are most used
  • Which type of contests or games you engage with the most

This data does not contain any personally identifiable information.

5. Cookies and Tracking Technologies

We use cookies – small text files that a website stores on your computer to track your interaction with our site – for various reasons:

  • To improve user experience, such as displaying content specific to your location or language
  • To enhance security by verifying if you're accessing the platform from an unfamiliar device

Our tracking technologies include web beacons and pixel tags, which are tiny images embedded in a webpage that record anonymous usage data.

6. Communication Preferences

By default, we will send account-related notifications (such as login attempts, password reset instructions) via email to your registered email address. For promotional emails or messages offering exclusive events, special deals or content updates tailored specifically for you, please refer to your User Preferences page.

Please note that opting-out of some communications may temporarily disable features requiring account authentication; we reserve the right to adjust notification frequencies and types as per our discretion.

7. Data Storage and Retention

Your data is securely stored in a European Economic Area (EEA) with a reputable cloud provider that adheres strictly to all applicable regulations on personal data protection, including but not limited to:

  • GDPR
  • ePrivacy Directive 2009/136

We keep your account active and current for as long as we reasonably believe you may use our services.

8. Security and Account Protection

To prevent unauthorized access or exploitation of user accounts:

  • Strong password policies enforce minimum length, complexity requirements.
  • Login verification – a temporary code will be sent via SMS/text message to the registered phone number
  • We encourage users not to share account credentials with others

Our system logs all important security-related events for forensic analysis.

9. Data Correction or Deletion Requests

You can request deletion of your personal data stored on our servers by:

  1. Going into the User Preferences page and opting-out from using some services provided.
  2. Sending us an email to requesting that we remove all data associated with you.

Please note: If there exists an active contract or current/ongoing financial obligation, we might not be able to grant deletion immediately until those obligations are met in their entirety.

10. Third-Party Services or Integrations

Some of the platforms and integrations on our site share a common goal – enhancing user experience by collecting usage data while complying with all relevant laws. However please note:

  • No personally identifiable information will be shared outside Underdog Fantasy
  • External integration providers might collect non-personalized statistical metrics

11. Responsible Handling of User Information

At all times, we comply fully with applicable regulations regarding collection and handling of your private data.

In keeping our promise to respect user privacy:

  • Data is securely stored using a reliable cloud service provider (EU-based)
  • Only essential employees can view account-specific information for administrative purposes
  • Regular security audits ensure full compliance

If at any point you have concerns about how we handle personal details, kindly do not hesitate in contacting us directly – your satisfaction truly matters.

12. Age Restrictions and Minor Protection

Children under 16 years of age cannot use our service independently due to restrictions set forth by applicable laws regarding child protection on online platforms.

Parents or guardians responsible for minors should be aware that:

  • All minors' usage is strictly subject to monitoring and parental controls within their designated jurisdiction
  • Parental consent may be required in advance before account access

13. Compliance with Applicable Privacy Regulations

Our organisation operates diligently according to best practices for GDPR (General Data Protection Regulation) 2016/679, including proper registration on the EU's publicly available database known as the National Register of Data Processors.

Also note: compliance does not cease after becoming operational – adherence is constantly maintained through ongoing effort & professional expertise in handling matters related privacy

14. Platform Monitoring for Security and Fraud Prevention

Regular security audits verify system integrity against common vulnerabilities by both internal teams & reputable external services.

In rare cases where suspicious activity occurs (like excessive login attempts or discrepancies) immediate alerts can be triggered.

Please rest assured, under such situations swift corrective action will follow – so that Underdog Fantasy remains a secure place to enjoy its offerings

15. Session Management and Login Protection

Our platform has robust session management measures in place:

  • We issue fresh tokens with each successful login attempt for added security against replay attacks
  • Automatic logout after prolonged periods of inactivity, when possible.

Your well-being as our user is paramount – rest assured all necessary measures have been taken to minimize potential risks

16. Use of Anonymised or Aggregated Analytics Data

When processing analytics metrics about your interactions with the platform, any such data collected shall remain completely anonymous & never directly associated back towards specific individual users.

In addition aggregated reporting on general user behavior offers value insights toward developing improved experiences which are accessible via an opt-in feature within the dashboard section where details of this can be viewed.